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Name Cheap General Information

Name Cheap was founded in 2000 and is now 19 years in business.

Website title

Namecheap.com - Cheap domain name registration, renewal and transfers - Free SSL Certificates - Web Hosting - Free URL Forwarding, e-mail forwarding and DNS services are included with our cheap domain names registration service

Website description

Namecheap provides cheap domain name registration, renewal and names transfer, we are an approved ICANN Domain Registrar, we also provide business class web hosting at affordable prices and free SSL certificates - our domain names registration comes with

Contact Information

NameCheap, Inc +1.6613102107 Fax: +1.6613102107 11400 W. Olympic Blvd. Suite 200 Los Angeles, CA 90064 US

Name cheap Staff Answers Our Questions!

  • What moneyback guarantees do you offer?
    It is 14 days money-back guarantee. It applies whenever you are not satisfied with our services by any reason.
  • What is your average uptime?
    We don't provide an uptime guarantee, we feel this is more of a marketing gimmick used by competitors. However, you can expect 99.99% uptime each month.
  • What is your support response time and what does it cover?
    We do provide 24/7 technical support. You can login to our helpdesk at https://support.namecheap.com/ (you can submit a ticket without signing in, however we advise to login in order to have the opportunity to easily manage your support tickets in one place). Our helpdesk offers you the chance to send in tickets to our support team in a secure and easy manner. We ask that you fill in the profile with all of your account details as this makes our job little bit easier when providing you with technical or any other assistance. You can expect to receive a reply within 2 hours from our support team. Usually, responses are much quicker than this but occasionally during periods of high ticket load we may be a little slower so please be patient. We also provide 24/7 live chat sales and support chat system.
  • Do you have any coupons or discounts?
    You are free to use our "SWITCHHOST" discount coupon (20% off any hosting package). You will receive 1 free positive SSL certificate with every your purchase.
  • What else can you tell about your company and services?
    Our 24/7 support is very friendly and fast. We provide Web Based Control Panel with Fantastico Scripts set, CGI, PHP, Perl Support, Web-based File Manager, Webmail and many other necessary features with our shared hosting.

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