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Arvixe General Information

Arvixe was founded in 2003 and is now 16 years in business.

Website title

Web Hosting by Arvixe

Website description

Arvixe offers a wide range of quality web hosting solutions including Linux web hosting, ASP .NET web hosting, business web hosting, reseller web hosting, managed dedicated servers and e-commerce web hosting

Contact Information

Arvixe, LLC PO Box 14738 San Luis Obispo, CA 93406-4738 Email: sales@arvixe.com

Arvixe Staff Answers Our Questions!

  • What moneyback guarantees do you offer?
    60 days, its satisfaction guaranteed. If something is wrong, and we are unable to help you, we will provide a full refund.
  • What is your average uptime?
    99.999%. No logs available to the public, but here are a couple load pages of servers you might be placed on: http://stats.deer.arvixe.com/ right now showing me load of 0.92% This is a BusinessClass server. http://stats.dolphin.arvixe.com/ right now showing me a load of 1.5% This is an example of a full PersonalClass server, no more users would be added to that server. We always try to keep loads below 1 and monitor the server closely if above that and take action if it rises.
  • What is your support response time and what does it cover?
    Average response time over phone or live chat is less than 2 minutes. Over email, its 30 minutes. We have 24/7 phone, live chat, and email support. We are not website developers, but server administrators. Luckily, many of us are well knowledged in programming languages. This assists us in troubleshooting, so we will try our best to assist you but our supprot is primarily for server problems.
  • Do you have any coupons or discounts?
    Sure, use coupon code "facebook" during checkout for 10% off.
  • What else can you tell about your company and services?
    Here, you are not a needle in a haystack. Our support is outstanding and our reviews are always outstanding as you may have noticed. Besides that, I don't know what to tell you except that we have a 60 day money back guarantee. If you are at all unsatisfied, we will provide a full refund. This extends to all clients, and we would not be in business if they weren't happy with us.

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